Privacy Policy

1. Who We Are

PureOrbit Digital is a financial education platform. We are not a bank, lending institution, financial advisor, broker, or intermediary of any kind. We do not sell financial products. Our website provides general educational content about banking products, consumer credit, and consumer rights under Philippine law. Our registered address is 96 A Mabini St, San Pedro, Laguna, Philippines. You may contact us at info@pureorbit.digital or +63 917 120 4673.

As the operator of this website, PureOrbit Digital acts as the Personal Information Controller with respect to the data you provide through this site.

2. What Information We Collect

We collect information only when you voluntarily provide it. Specifically, we collect information when you use the contact form on this website. The categories of information we may collect include:

Your full name, as entered in the contact form. Your email address, which we use to respond to your inquiry. Your phone number, if provided. The content of your message. We also collect certain technical information automatically when you visit our website, including your IP address, browser type, device type, pages visited, and the time and date of your visit. This technical information is collected through cookies and similar tracking technologies, which are described separately in our Cookie Policy.

We do not collect sensitive personal information as defined under the DPA, such as government identification numbers, health records, financial account details, or information about political or religious beliefs.

3. How We Use Your Information

We use the information you provide through our contact form solely to respond to your inquiry. We do not use your contact information to send unsolicited marketing messages, share it with third parties for commercial purposes, or build profiles for advertising purposes.

Automatically collected technical information is used to understand how visitors use our website, to maintain and improve site functionality, and to detect and prevent technical issues. This processing is carried out on the basis of our legitimate interests in operating a functional and secure website.

Where we use cookies that involve processing personal data, we rely on your consent, which you provide through our cookie consent mechanism. You may withdraw consent at any time by adjusting your cookie preferences.

4. Sharing of Information

We do not sell, rent, or trade your personal information to any third party. We may share your information with service providers who assist us in operating this website, such as web hosting providers and analytics services. These providers are contractually required to handle your data only as instructed by us and in accordance with applicable law.

We may disclose your information if required to do so by law, regulation, court order, or at the request of a government authority with jurisdiction over our operations.

If we engage any Personal Information Processor to handle data on our behalf, we ensure appropriate data sharing agreements are in place consistent with NPC requirements.

5. Data Retention

We retain contact form submissions for as long as necessary to respond to your inquiry and for a reasonable period thereafter in case of follow-up communications. We do not retain personal information beyond what is necessary for the purpose for which it was collected.

Technical data collected through analytics tools is retained in accordance with the retention policies of the tools we use. You may request deletion of your personal information at any time by contacting us at info@pureorbit.digital.

6. Your Rights Under the Data Privacy Act

As a data subject under the DPA, you have the following rights with respect to your personal information held by PureOrbit Digital:

The right to be informed about how your personal information is collected and used. The right to access your personal information and obtain a copy of the data we hold about you. The right to correct any inaccurate or incomplete personal information. The right to object to the processing of your personal information on grounds relating to your particular situation. The right to erasure or blocking of your personal information where processing is no longer necessary or where you have withdrawn consent. The right to data portability where technically feasible. The right to lodge a complaint with the National Privacy Commission if you believe your rights have been violated.

To exercise any of these rights, please contact us at info@pureorbit.digital. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

7. Security Measures

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Our website uses HTTPS encryption for data in transit. Access to personal information submitted through contact forms is restricted to personnel who need it to respond to inquiries.

No method of transmission over the internet or electronic storage is completely secure. While we take reasonable precautions, we cannot guarantee absolute security. In the event of a personal data breach that is likely to result in harm to you, we will notify the NPC and affected individuals in accordance with the DPA and NPC requirements.

8. Cookies

This website uses cookies. A cookie is a small text file stored on your device by your browser. We use cookies to understand how visitors interact with our site and to remember your preferences. For detailed information about the cookies we use and how to manage them, please read our Cookie Policy.

9. Third-Party Links

Our website may contain links to external websites, including government resources such as the BSP and NPC websites. We are not responsible for the privacy practices of those websites. We encourage you to read the privacy policies of any external site you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the "Last Updated" date at the top of this page. Continued use of this website after changes are posted constitutes your acknowledgment of the updated policy.

11. Contact and Complaints

For questions about this Privacy Policy or to exercise your data subject rights, contact us at info@pureorbit.digital or write to us at 96 A Mabini St, San Pedro, Laguna, Philippines. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission at www.privacy.gov.ph.